We’ll be in touch nearer the time with any relevant updates to your booking. Premier Inn owner warns 6,000 jobs could go. Based on current travel guidance in Jersey, guests must ensure they complete a pre-departure registration form through the Government of Jersey website up to 48 hours before travel. • Our restaurants, including the Café Bar food collection service, must close by 10pm in accordance with the law. Currently, you don’t need to make any amends or cancellations to your bookings for this period. The coronavirus crisis has brought this into sharp focus, which is why we have launched a new rigorous, daily cleaning regime across all our hotels in the Middle East. Easy-to-follow video guides are available on our contact us page. Tier 1 locations – Our restaurants will remain open for table service only. The offer is being offered to anyone who has booked a room for a stay until the 31st May 2020. New Year’s Eve – We’re closely monitoring any updates from the government on local restrictions. Due to high demand, our customer call centre is currently very busy. It’s really important to make sure you’re happy with the terms and conditions of the rate you choose before you book as we won’t be able to offer changes or refunds outside the amendment or cancellation window for the product you choose. Scotland – Following the latest update to government restrictions: Non-hotel guests can dine with us only until 6pm, but hotel guests are free to dine throughout our standard opening hours. Wales – Following the latest government guidance, our Premier Inn hotels are now open in Wales. • All of our team members will be wearing face masks and required personal protection equipment. Indoors, alcohol can only be served with a main meal. Last orders will be at 10pm and the restaurant will close at 11pm. You’ll love the friendly service, comfort and value you can expect at every one of our 700+ award winning hotels across the UK. Republic of Ireland – From 1st December, our hotels in the Republic of Ireland will reopen to all guests. Wales – Our restaurants are now open with certain restrictions in place, including a maximum of four guests from different households dining together. A maximum of six people (who must be within your household or your support bubble) can dine together. The food provision is one of the ways Whitbread is working to achieve a 50 […] These restrictions are in place from 4th December until 4th January. Level 1 locations – Our restaurants will remain open to non-residents. It comes as the hospitality and travel industries continue to be … This means unfortunately we will be unable to enter into any correspondence in this regard, regardless of the circumstance for cancellation. • Breakfast and dinner are table service only, as are all drinks (hot and cold). • We're required by law to collect details of our guests for test and trace purposes. • Please book ahead to ensure you get a table. To protect you, our guest and team members, failure to adhere to this and our COVID-19 protection measures will result in us refusing service. Tier 3 locations – Our restaurants will remain closed, and we’ll be unable to provide any food and drink for guests. Whitbread, owner of brands including Premier Inn today on Giving Tuesday (01 Dec) reveals it has diverted surplus food equivalent to over half a million meals to charity in 2020 as part of its longstanding Force for Good sustainability programme. Please check the updated Scottish restrictions to see if you’re eligible to stay with us. You remain responsible for your own compliance with law and you should ensure that you keep up to date with regulations and guidance applicable to you. Where we cannot accept your booking due to legal requirements on us, we’ll need to contact you to cancel and refund or amend. Sometimes they’ll include recommendations for other related newsletters or services we offer. The coronavirus crisis has brought this into sharp focus, which is why we have launched a new rigorous, daily cleaning regime across all our UK & Ireland hotels. A maximum of six people can dine together. The sheep, nicknamed Sidney by workers at Premier Inn's Holyhead hotel, was ushered back outside after it let itself in through the electric doors. 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You can use the Special Requests box when booking, or contact the property directly using the … Level 3 locations – Our restaurants will remain open to non-residents. With this in mind, please ensure you check the guidance or regulations applicable to you and your destination before travelling in England, Germany, Northern Ireland, Republic of Ireland, Scotland and Wales. We have limited capacity due to social distancing measures and may not be able to accommodate you if you haven’t booked a table, even if you have prepaid for any meal. Please check if you meet these criteria here. However, with coronavirus meaning travel isn't a viable option, the hotel chain is allowing customers to change their Non-Flex or Semi-Flex bookings free of charge. Our teams have been working to ensure our German hotels are as safe as possible and remain so for the safety of our guests. Level 4 locations – Our restaurants will remain open for hotel guests only. 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Chains including Premier Inn and Hilton talk to officials about providing beds and cleaning staff to the NHS, Sky News learns. Scotland – In line with local regulations, our hotels remain open, but our restaurants are adhering to stricter measures in relation to the provision of food and beverages. Please check the updated Welsh restrictions to see if you’re eligible to stay with us. Republic of Ireland – From 4th December, our restaurants will reopen, serving substantial meals indoors. Premier Inn has more than 800 hotels across the UK, Ireland and Germany. If you need to amend or cancel an existing booking, the easiest and fastest way is to use our self-service tools to manage your booking. The maximum number of people you can meet indoors and outdoors in a restaurant is 6 which can be from up to 2 separate households. Christmas – In line with government guidelines, our hotels will be open to welcome guests for Christmas (23rd to 27th December). Update 2 December 2020 Please note, we will not be able to offer refunds for cancellations which fall outside of the terms and conditions applicable to your rate type, noting in particular the enhanced flexibility we have provided with our rates. By Katie Harris PUBLISHED: 12:58, Mon, Feb 17, 2020 With varying government restrictions in different parts of the UK, we’re constantly reviewing our hotel and restaurant policies to ensure we open and operate in line with these. A Holiday Inn near Heathrow airport has been closed for public bookings and will become a coronavirus quarantine centre, it has emerged today.. If you have a booking during this period and are no longer eligible to stay with us, you can amend or cancel your booking. Tier 1 and Tier 2 locations – Our hotels will remain open for all guests. It’s our enhanced hygiene promise that we call Premier Inn CleanProtect. This is pure greed on behalf of Premier Inn exploiting the disruption around Coronavirus. In a note on their website, they state they will be able to accept stays from July 4. The owner of Premier Inn, Whitbread, is planning to raise £1bn through a rights issue as its brands remain mostly crippled by coronavirus restrictions.. Premier Inn hotel workers were left stunned when an unexpected guest checked-in to one of their hotels last week. Whitbread blames forecasts of weaker demand for its decision to cut 18% of its workforce as COVID-19 wreaks havoc on hospitality. Festive season The offer is also being extended to customers who booked stays at the Premier Inn's Zip and HUB hotels. Level 2 locations – Our restaurants will remain open to non-residents. Last entry both indoors and outdoors is at 5pm before the restaurant closes at 6pm. You can read the full details and how to claim your refund or make your alternative booking on the Premier Inn website. We’ll be unable to serve alcohol to both guests and non-hotel guests during this time. Please inform Premier Inn Doha Airport of your expected arrival time in advance. Answer 111 of 475: Hello everyone, Just wondering if anyone is aware of any new policies with Premier Inn that might allow for some unusual flexibility given coronavirus. Book great value rooms quickly and easily. PREMIER INN owner Whitbread has announced plans to cut up to 6,000 jobs following the coronavirus crisis. Restaurant closing times may vary depending on demand. Hi George thanks for getting back to me, this is disappointing under the Coronavirus circumstances as I'm not asking to cancel and refund, just change the date for 3 days in the same week. (Subject to availability and on a like-for-like basis, aka same rate type, same hotel, same number of rooms and the same stay duration). Level 0 locations – Standard licensing times apply. • You are required to comply with face mask requirements applicable to the locality of the restaurant. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Quality restaurants on-site or nearby every Premier Inn hotel. Usually, holidaymakers who book a … Safety Last table reservations/ sittings are 8.30pm. If you have booked a room for after the 31st May 2020, you'll be allowed to change your arrival date by re-booking online. There's currently no bar service or self-service coffee. Premier Inn, Travelodge and Holiday Inn have updated guests on the rules and enhanced cleaning measures in place during the coronavirus pandemic . During this period however individuals will still be allowed to stay away from home for work purposes, education or other legally permitted reasons. Answer 71 of 475: Hello everyone, Just wondering if anyone is aware of any new policies with Premier Inn that might allow for some unusual flexibility given coronavirus. You can unsubscribe at any time. Designed to help our guests, and our teams, stay safe at this important time, it strengthens our existing rigorous regime by introducing additional hygiene and safety measures -  from check-in to check-out. England – Following the latest update on government restrictions across England: Premier Inn is currently offering refunds on non-refundable bookings amidst the coronavirus pandemic, Get our daily coronavirus email newsletter with all the news you need to know direct to your inbox. UK pubs and restaurants brace for worse to come . we guarantee it. If you had a holiday booked over the next few weeks then you may want to check out our coronavirus travel guide which includes advice on the first steps to take and what travel insurance might cover. Our. A full refund if you cancel by 23:59 the day prior to your arrival. Hotel giants in talks with government to boost virus bed space. Premier Inn is bending the rules for Brits who booked non-refundable rooms by offering them the option to get a refund amidst the coronavirus pandemic. Alcohol can only be consumed along with a substantial meal. Where our restaurants remain open, we’re adhering to government guidelines and taking extra measures to ensure you always feel safe and comfortable dining with us. The safety of our guests and team members is our number one priority, which is why we’ve implemented extra precautions as part of our Premier Inn CleanProtect promise to ensure all our hotels are clean, safe, and adhere to the latest government guidance. If you have a question about an existing booking, we recommend reviewing our FAQs which includes links to the terms and conditions of our bookings on our rates page. Coronavirus (COVID-19): Premier Inn update With varying government restrictions in different parts of the UK, we’re constantly reviewing our hotel and restaurant policies to ensure we open and operate in line with these. Get all the latest updates on our response to COVID-19 and see how we're keeping guests safe with our Premier Inn CleanProtect TM promise. Coronavirus: Premier Inn owner Whitbread to cut 6,000 jobs. This small business stood for a century, but Covid-19 closed it in months. • Food from our Café Bar can be ordered from reception and collected from a designated collection point. Tier 3 locations – Overnight stays for leisure purposes will not be allowed at any of our hotels in Tier 3 locations from Wednesday 2nd December to Wednesday 16th December. For the avoidance of doubt, as the situation evolves with any local/travel restrictions and government guidance, our rate conditions will still apply and we will not be offering refunds for cancellations which fall outside of the applicable t’s and c’s – there is however always the ability to amend your booking to a date within 18 months of your original booking on a like for like basis (please see the terms and conditions). • There may be a limited food and drink offering due to current restrictions, meaning that unfortunately we may not be able to offer our great value Meal Deal. Premier Inn is bending the rules for Brits who booked non-refundable rooms by offering them the option to get a refund amidst the coronavirus pandemic. Recognising the need for more flexibility, we have changed all of our room rate products to offer clear choices around cancelling or re-arranging bookings. The city has been hit by tier 3 coronavirus restrictions, which are the harshest. If you're not staying at one of our hotels, we'll need to take your details when you dine with us either directly or through the NHS app. Premier Inn CleanProtect is our enhanced hotel cleaning promise. We will continue to update you through the Premier Inn website and social media channels and will adjust our terms as the situation evolves. You should also check the latest government coronavirus advice which includes updates as the situation evolves. Northern Ireland – Following Government restrictions, our restaurants will be open for hotel guests only until the 10th December. Last entry is at 9:30pm, and restaurants will close by 22:30pm. Usually, holidaymakers who book a 'Non Flex' room are able to cancel for free within 24 hours of booking, otherwise they are charged for the full value of their stay. Book with confidence With our new range of flexible rates, changing your plans has never been easier Answer 1 of 475: Hello everyone, Just wondering if anyone is aware of any new policies with Premier Inn that might allow for some unusual flexibility given coronavirus. The maximum number of people you can meet indoors and outdoors in a restaurant is 6 which can be from up to 2 separate households. Northern Ireland – Following the latest government guidance, our hotels in Northern Ireland will only be open to guests staying for work-related reasons. A video shows a staff member commenting “oh my god” after encountering the animal staring back at him. It’s our enhanced hygiene promise that we call Premier Inn CleanProtect. It's worth noting that in accordance with government guidelines, all of the Premier Inn's restaurants and bars will be closed. Group has just introduced low-cost brand Zip as part of plans for hotel business expansion Premier Inn owner Whitbread has said that it could … These government restrictions are currently in place up to and including 10th December. The maximum number of people you can meet indoors in a restaurant is 6 which can be from up to 2 separate households. A Premier Inn hotel in Liverpool. Change your arrival date and re-book online. Last orders will be at 10pm and the restaurant will close at 11pm. “The team were rubbing their eyes when Sidney strolled in. Come enjoy a great night’s sleep at Premier Inn ? Premier Inn, Holiday Inn, Travelodge and Britannia: Best and worst hotels in Scotland ranked ... We have so far spent around £2 million on COVID-19 precautions, but we accept there is … Again, it must be for the same  rate type, same hotel, same number of rooms and the same length of stay. explains more about how we use your data, and your rights. However in the event the Government introduces stricter lockdown measures which makes it illegal for Premier Inn to permit you to stay at the hotel you’ve booked (for example we are only allowed to let key workers stay and you are not a key worker), we will consider refunds on a case-by-case basis. Tier 2 locations – Our restaurants will remain open for table service only. Indoors, last entry is at 7pm before closing time at 8pm. Jersey – Following government restrictions, we can only accommodate essential workers and guests who meet the government criteria to stay at our Premier Inn Jersey St Helier (Charing Cross) hotel. Outdoors, last entry is at 9:30pm before closing time at 10:30pm. The maximum number of people you can meet in an outdoors area is 8 which can be from up to 3 separate households.
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