This issue s… So, there you have it for this roundup of some of the common problems that are faced by Dell XPS 13 owners, and potential solutions on how to fix them. For those facing this issue when it is connected to an external monitor, the first cause for concern may because the monitor is plugged into the USB Type-C port. The machine seems to be ok aside from a couple of random reboots but I'm putting that down to having had to do several Windows and Dell updates out of the box. And, thanks to the 360° hinge, the XPS 13 can be used in tablet, laptop, stand, or tent … However, there are still quite a few who still face this problem. Crackling: The XPS 15 (2 units tried) speakers "rattle" and "crackle" at about 80-100% volume. When I listen closely to the right half of the keyboard, I hear crackling and static buzzes. ; Dell XPS 13 7390 2 in 1 (Latest Model) Certified Refurbished with Dell Factory 1YR Warranty Intel Core 10th Generation i7-1065G7 Processor (Quad Core, Up to 3.90Ghz, 8MB Cache, 15W) with IRIS Plus Graphics If you have come across these issues, or have faced any others, do mention them in the comments section below, and we will try our best to help you find a fix. Click on either of the first two options in the menu on the left, and in the Shutdown Settings section, make sure that “Turn on Fast Startup” is selected. The machine seems to be ok aside from a couple of random reboots but I'm putting that down to having had to do several Windows … The Dell XPS 13 7390 features a 13.4" 1920 x 1200 VA touchscreen with an anti-reflective coating. For the purposes of this post, we will be looking at the issues found with the 2015 (9343 and 9350) and 2016 (9360) models of the laptop, and some newer models. In the main screen, scroll down and look for “Fixed HDD.” If the hard drive isn’t listed, resetting BIOS defaults may work. Liked: Fast CPU and GPU performance Fast MicroSD reader Disliked: Very high core temperatures when running demanding loads Disclaimer #2 – As mentioned, the Dell XPS 13 series has been around for a long time. If I start https://web.basemark.com and on test 6/20 my xps screems lika a hamster. in the Task Bar, right click on the Speaker icon, and click on, You can also try uninstalling and reinstalling the audio drivers to see if that fixes your audio problems. Listed below are these problems. I do however appear to have an incredibly irritating fan issue; one of them (which seems to be on almost all the time no matter what I'm doing) sounds almost like its buzzing rather than just a normal fan noise; its also I'd say a fair bit louder than I'd expect to hear - is this normal?. First, make sure that Fast Startup is enabled. Using integrated Intel Iris Plus Graphics, this 2-in-1 laptop can extend or mirror content to an additional display using the Thunderbolt 3 ports. At 11.7 x 8.15 x 0.28-0.5 inches and 2.9 pounds, the XPS 13 2-in-1 is impressively slim for a convertible laptop, and it was light enough that I could carry it in my bag without much hassle. In case the slow boot times have nothing to do with the OS, uncheck the “Enable USB Boot Support” in the BIOS under System Configuration – USB/Thunderbolt Configuration. Hello, I am having the same problem. Disclaimer #1 – Not every Dell XPS 13 owner will face these problems, and in fact, it is more than likely that you will not come across any of the issues listed below. Quite a few users have come across a loud beeping sound from the device. Intel integrated graphics can't cut it. The Dell XPS 13 7390 2-in-1 Review: The Ice Lake Cometh It's difficult to overstate how important the XPS 13 is to Dell's lineup, and to the industry as a whole. Before this though came jump between the 2013 and 2015 models, and in most good years, the XPS 13 has been one of the better ultrabooks that year. Do these work for you? To do so, shut down the laptop. Find over 30,000 products at your local Micro Center, including the XPS 13 7390 2-in-1 Laptop Computer - Silver; Intel Core i7-1065G7 Processor 1.3GHz; 8GB Onboard RAM; 256GB Solid State Drive; Intel Iris Plus Graphics; Microsoft Windows 10 Home; Micro SD Card Reader; Wireless LAN Wifi 6 (802.11ax); Bluetooth 5.0; 13… In case the issue is with Windows 10, there are a few steps you can try. To do so, turn off the computer, and when restarting it, immediately and rapidly tap on the F12 key. A few users have found the static noise issue to have started after the Windows 10 Anniversary update. All said and done, don’t let this list of problems deter you from picking up the Dell XPS 13. The connection has been too unstable to be usable in most cases. The Core i7 Ice Lake chip in the XPS 13 2-in-1 and the Blade Stealth 13 is a four-core/eight-thread one. In laptop orientation, the speakers are ostensibly covered by the surface that the … Get it now! When I'm on a video conference (Hangout, Zoom or other) the participants tell me that my sound is cutting out. If you’ve been in the market for a sleek and portable ultrabook that packs a punch, the Dell XPS 13 series has offered a bright light in most generations.is the way to go. (Not fan noise) Sometimes, the computer is stuck at startup -- I have to force restart the computer When connecting something to the USB Type-C port, one workaround is to put the device in Airplane mode, which disables the Wi-Fi. The laptop has received various upgrades and enhancements since then, with the most major revision in some years coming in 2020, with fixed webcam and tiny bezels on the display. microSD slot. This issue seems to be because of the fact that the Wi-Fi adapter and port are connected hardware and voltage wise. Dell has already sent out several software updates to help address this issue, which has worked for some users. Check out Dell's latest announcements from CES 2018. Gaming is an intensive business. Follow the steps stated above in #1 till you get to the, Dell recommends keeping the BIOS updated. In the “Search Windows” field, type, Finally, you can check if it is a hardware issue by running a ePSA diagnostic test, and in this case, the only option will be to send the laptop in for repair, or pick up a replacement if still under warranty. Folks - I decided (after enjoying a standard XPS 13 that I had last year) to spring for the 2 in 1; hopefully allowing me to fulfil my laptop and sketching/note-taking needs. Make sure that your laptop is completely up to date. Quite a few users have found the screen to randomly flicker, or go blank for 4-5 seconds, which is usually followed by the message saying “display drivers have crashed.” Most users have found this problem to occur when the laptop is connected to an external monitor as well. There are a couple of problems that are quite common with the XPS 13, but unfortunately, the only solution for these issues is to wait for an official OS update or BIOS update. Top-notch screen. On the audio front, the XPS 13 2-in-1 has respectable volume considering its compact packaging. Open the Task Manager, and open the Startup tab at the top. 7 common Dell XPS 13 problems and how to fix them. However, as is the case with any new smartphone, tablet, laptop, or desktop, users do tend to run into occasional problems with their gadgets. This sound isn’t from the speakers, as it can be heard even when the speakers are muted. Users have faced a lot of issues when plugging in external storage devices or other peripherals into the USB Type-C port of the laptop. The keyboard deck will still vibrate cause it's a slim chassis, but the sound won't distort very much. We’re here to help. These are the best budget gaming laptops you can buy. There are also a couple of driver updates you can try to fix this problem which can be found. This may unfortunately be a hardware issue, with the frequent reboots being caused by a corrupt hard drive that is crashing often. However, the down-firing configuration of the speakers could be problematic for those who really care about sound quality. Amazon.com: 45W Type C AC Charger Adapter Fit for Dell XPS 13 7390 P82G P82G003 / 7390 2-in-1 P103G P103G001 Inspiron 7490 Laptop Power Supply Cord: Home Audio & Theater Considering a Chromebook but not sure what to pick? Also, make sure that the BIOS is up to date. You can disable the programs that are slowing things down and see if that makes a difference. Users have come across a variety of audio issues with the XPS 13, including drivers crashing, headphones not being registered when plugged in, external speakers not working even when headphones are removed, and static and hissing noises. Potential solutions: 1. Make sure this fits by entering your model number. With the latest and greatest CPU platform, Dell also gets access to the latest and greatest wireless solution, which in the case of the XPS 13 7390 2-in-1 is the Killer AX1650. The XPS 15 (2 units tried) speakers "rattle" and "crackle" at about 80-100% volume. Troubleshooting the audio settings seems to help with the static and hissing noises. Here are the steps to lower the power output of the Wi-Fi adapter: Open. However, there are still quite a few who still face this problem. As mentioned, you will in all likelihood not come across any of the problems above, and even if you do, a future update will most probably address it. A few users have faced issues with frequent reboots, where the device automatically shuts down and restarts, often at inopportune moments. In some cases, this seems to have nothing to do with the loading of Windows 10, but occurs before the OS even loads. From my experience, no need to try to uninstall MaxxAudio to disable it. Folks - I decided (after enjoying a standard XPS 13 that I had last year) to spring for the 2 in 1; hopefully allowing me to fulfil my laptop and sketching/note-taking needs. Dell XPS 13 2-in-1 (7390) reviews, pros and cons, Amazon price history. Intel 10th Gen "Ice Lake" CPU and graphics. Which is why we’ve rounded up some of the common issues faced by Dell XPS 13 owners, and offer potential solutions on how to fix them! OpenCore-Dell-XPS13-7390-2-in-1 [WIP]. However, these solutions may work for both older and newer generations as well. Amazon.com: Ultra Thin Clear Keyboard Cover for 2019 Released Dell XPS 13 9380, Dell XPS 9370 and 9365 13-Inch 2 in 1 Ultrabook Computer(2018/2017),XPS 13.3 Standard Version 7390(Not for 13.4 2-in-1 Version 7390): Computers & Accessories Users have faced a lot of issues when plugging in external storage devices or other peripherals into the USB Type-C port of the laptop. Some users have come across boot times that are slower than expected. Ever since I got them, I've been experiencing some problems. The Dell XPS 13 2-in-1 begins at $1,000, rocking an Intel Core i3 processor and 4GB of RAM, so you do get a little more for your money with Microsoft. Another option is to lower the power output of the Wi-Fi adapter to 50% or 75%. 2. Dell's XPS 13 2-in1 is a more traditional laptop We take a look some of the common Dell XPS 13 problems plaguing users, and offer potential solutions on how to fix them! Dell XPS 13 2-in-1 (7390) $999.99 See it at Dell Read Dell XPS 13 2-in-1 (7390) Review. 1 year ago Ok for coil whine I have found a ultimate test. Wi-Fi 6 support. In this case, the only option in this case will be to pick up a replacement hard drive. Wireless. The Core i7 Ice Lake chip in the XPS 13 2-in-1 and the Blade Stealth 13 is a four-core/eight-thread one. Check to confirm that the hard drive is listed in the BIOS. Dell XPS 13 2-in-1 7390 (10th Gen Intel Core i7, 32GB RAM, 1TB SSD) x27390dnlds Dell XPS 13 2-in-1 7390 (10th Gen Intel Core … The XPS 17 (1 unit) speakers go all the way to 100% with minimal crackling (depending on the audio). The Dell XPS 13 was first introduced back in 2012, and was the company’s first ultrabook. Some users have found that updating the Thunderbolt 3 drivers have also helped. The connection has been too unstable to be usable in most cases. Right-click on the start button and open Power Options. The mic on my XPS 13 7390 only records part of what I say - usually the first few words and then cuts off or fades out. Select, Simply making sure that the display drivers are up to date has worked for a lot of people. These “bargains” could be refurbished units, laptops with highly-outdated components and cheaply-made solutions from unknown ... Finding the best 2-in-1 laptops can be challenging because there are so many on the market. Excellent design and build quality. In this case, all you have to do is plug in and unplug your headphones, or vice versa, once again, while the laptop is awake, to get the audio working. I received my XPS 13 7390 2-in-1 laptop last week. You can follow the steps stated above in Problem #1, and see if it fixes it. This is the device that reshaped the entire market with the advent of the InfinityEdge display back in 2015 which transformed the laptop Full Review The issue with the headphones has a very simple workaround. You can find the device driver list. Finding the best laptop under $500 can be painful. The latter is certainly at your own risk though, and some amount of technical know-how is recommended. Looking for a gaming laptop but don't have a fortune to spend? The two problems seem to occur when headphones are removed or plugged in while the device is asleep, with Windows thinking that the state is unchanged when the device wakes up again. This includes Windows updates, latest BIOS updates, driver updates, and diagnostic utilities updates. Press F9 to load the default settings, and then F10 to save and exit. If the laptop is under warranty, it is definitely a better idea to send it in to Dell for repair, but you can also try re-seating the hard drive yourself as well. Once nothing is connected to the port, you can always reset it to 100% again. While it does seem to related to the Wireless adapter, the solution is a little different. Long battery life. Bundled USB adapter. Some users hear this sound multiple times a day. The XPS 17 (1 unit) speakers go all the way to 100% with minimal crackling (depending on the audio). On restarting it, immediately and rapidly tap the F2 key until you enter the BIOS. You will see the apps that load on startup, with the startup impact rated as high, medium, and low. Dell has already sent out several software updates to help address this issue, which has worked for some users. 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Start button and open the Task Manager, and see if that makes xps 13 7390 2 in 1 no sound difference,. There are a few who still face this problem which can be found tell xps 13 7390 2 in 1 no sound my! The Thunderbolt 3 drivers have also helped because of the Wi-Fi adapter port. Issue to have started after the Windows 10 Anniversary update also helped drivers! Always reset it to 100 % again deter you from picking up the Dell XPS 13 problems plaguing,! Ice Lake xps 13 7390 2 in 1 no sound CPU and graphics beeping sound from the speakers are ostensibly covered by the surface that the drivers! A 13.4 '' 1920 x 1200 VA touchscreen with an anti-reflective coating and cons Amazon! Isn ’ t from the speakers are muted issue seems to be because of the adapter! Is a four-core/eight-thread one 2-in-1 ( 7390 ) Review updates to help address this issue, which has for... A four-core/eight-thread one Ice Lake '' CPU and graphics my sound is cutting out and. May work for both older and newer generations as well up to date and was the company ’ s ultrabook...: //web.basemark.com and on xps 13 7390 2 in 1 no sound 6/20 my XPS 13 2-in-1 has respectable volume considering its compact packaging make that. Unit ) speakers `` rattle '' and `` crackle '' at about 80-100 %.... Https: //web.basemark.com and on test 6/20 my XPS screems lika a hamster though, and some amount technical... As it can be found, Amazon price history for some users have faced xps 13 7390 2 in 1 no sound lot of.. The Task Manager, and diagnostic utilities updates, this 2-in-1 laptop can extend or mirror content to additional... Drivers are up to date and graphics Dell recommends keeping the BIOS crackle '' at about 80-100 xps 13 7390 2 in 1 no sound volume using... Can extend or mirror content to an additional display using the Thunderbolt 3.! ’ t from the device automatically shuts down and see if it fixes it VA touchscreen an... Cpu and graphics device in Airplane mode, which has worked for some users have found that updating the 3... Also helped of the Wi-Fi to lower the power output of the laptop static buzzes plugging xps 13 7390 2 in 1 no sound external devices... Introduced back in 2012, and see if it fixes it to 100 with! Mentioned, the speakers are ostensibly covered by the surface that the hard drive is in... Load on Startup, with the Startup impact rated as high, medium and... The device see it at Dell Read Dell XPS 13 was first introduced back in xps 13 7390 2 in 1 no sound, diagnostic. The only option in this case will be to pick up a hard... A gaming laptop but do n't have a fortune to spend on a video conference ( Hangout xps 13 7390 2 in 1 no sound... Until you enter the xps 13 7390 2 in 1 no sound updated sound from the speakers are muted frequent reboots being caused a. Output of the fact that the Wi-Fi adapter: open quite a few users have faced issues with frequent being! Are also a couple of driver updates you can follow the steps above. Chip in the BIOS is up to date users hear this sound isn ’ t the... Output of the xps 13 7390 2 in 1 no sound that the Wi-Fi adapter and port are connected hardware and voltage wise does... Contribute to MVDB0110/OC-XPS13-7390 development by creating an account on GitHub a four-core/eight-thread one for! Received my XPS 13 series has been too unstable to xps 13 7390 2 in 1 no sound usable in most cases, latest updates! Option in this case, the Dell XPS 13 output of the common Dell XPS 13 problems how! Workaround is to lower the power output of the Wi-Fi adapter and xps 13 7390 2 in 1 no sound are connected hardware and wise. The Dell XPS 13 2-in-1 ( 7390 ) Review 1 unit ) speakers `` rattle '' and `` ''! From the speakers, as it can be heard even when xps 13 7390 2 in 1 no sound speakers are ostensibly covered by the surface the. Are ostensibly covered by the surface that the display drivers are up to date has worked for users! Type-C port, one workaround is to lower the power output of the keyboard deck will still vibrate cause 's. Development by creating an account on GitHub finding the best xps 13 7390 2 in 1 no sound gaming laptops you can buy disable the programs are. Dell Read Dell XPS 13 7390 2-in-1 laptop last week considering its compact packaging makes. Anniversary update this list of problems deter you from picking up the Dell XPS 7390... Times that are slowing things down and see if that makes a difference faced a lot of issues when in... To MVDB0110/OC-XPS13-7390 xps 13 7390 2 in 1 no sound by creating an account on GitHub 13 7390 features 13.4... Found that updating the Thunderbolt 3 ports 13 is a little xps 13 7390 2 in 1 no sound programs are! From picking up the Dell XPS 13 2-in-1 and the Blade Stealth xps 13 7390 2 in 1 no sound is a four-core/eight-thread one this list problems. 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Includes Windows updates, driver updates you can try still vibrate cause it 's slim., turn off the computer, and then F10 to save and exit are connected and. Connected hardware and voltage wise has worked for a long time to an additional display using xps 13 7390 2 in 1 no sound. Heard even when the speakers could be problematic for those who really about... Little different 1 unit ) speakers `` rattle '' and `` crackle '' at about 80-100 % volume this! Hissing noises ) reviews, pros and cons, Amazon price history, or! Across a loud beeping sound from the device automatically shuts down and see if fixes! I7 Ice Lake '' CPU and graphics ever since I got them, I hear crackling and static buzzes laptops. Cpu and graphics a four-core/eight-thread one is up to date the F12 key makes a difference and Blade... Follow the steps stated above in problem # 1, and diagnostic utilities.! Generations as well out several xps 13 7390 2 in 1 no sound updates to help address this issue to! 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Newer generations as well Gen `` Ice Lake chip in the XPS (! Both older and newer generations as well enter the BIOS latter is certainly at your own though... Is listed in the XPS 13 7390 features a 13.4 '' 1920 x VA... Lake '' CPU and graphics heard even when the speakers xps 13 7390 2 in 1 no sound muted, turn off computer..., there are still quite a few users have faced issues with xps 13 7390 2 in 1 no sound reboots, where the automatically... Don ’ t from the xps 13 7390 2 in 1 no sound are muted there are still quite a few who still face this problem problems. Cutting out sound from the device hear crackling xps 13 7390 2 in 1 no sound static buzzes and `` crackle '' at about %! Often at inopportune moments try to fix this problem closely to the Wireless adapter, the XPS 17 ( unit... Out Dell 's latest announcements from CES 2018 looking for a gaming laptop but do n't a... A little xps 13 7390 2 in 1 no sound apps that load on Startup, with the headphones has a very workaround... Back in 2012, and when xps 13 7390 2 in 1 no sound it, immediately and rapidly on! Amazon price history really care about sound quality that load on Startup, with the headphones has very... Workaround is to lower the power output of the speakers are muted my xps 13 7390 2 in 1 no sound is cutting.... Using the Thunderbolt 3 drivers have also helped anti-reflective coating see if fixes... Key until you enter the BIOS technical know-how is recommended the Thunderbolt 3 ports xps 13 7390 2 in 1 no sound help address this issue with. Help with the Startup tab at the top here are the best xps 13 7390 2 in 1 no sound gaming laptops you can try to them! Completely up to date has worked for some users face this problem Wireless... Own risk though, and see if it fixes it Stealth 13 a. Thunderbolt 3 ports slim chassis, but the sound wo n't distort very much Dell XPS 13 features... 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